Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Branch products yet, and the score is our estimate from that evidence. How we review.
Comfortable, well-designed office chairs and desks with helpful warranty support, though you pay return shipping.
Best for: Remote workers setting up a home office on a mid-range budget.
What people like
- Reviewers like the comfort and design of the chairs and desks
- Support makes warranty replacements easy, per reviewers
- Open-box items cost less
What could be better
- Some reports of defective parts and difficult assembly
- You pay return shipping on heavy furniture
- No phone support
What Branch sells
Prices from branchfurniture.com; the store's price at checkout is the one that counts. Photos: Branch.
Is Branch legit?
Short answer: yes, Branch is a real store, and our score is 4.0 out of 5. The main caveat: some reports of defective parts and difficult assembly.
It sells office chairs, standing desks, storage and accessories through its own website, branchfurniture.com. Independent reviews are still scarce, so judge it mainly on its policies. Returns: Refund within 30 days of purchase for items in new condition and original packaging; you pay return shipping.
Our take: a legitimate brand worth considering.
Quality
Branch's 79 Trustpilot reviews average 3.6. Reviewers often praise the comfort and design of its chairs and standing desks; the complaints are defective parts and assembly that's hard to finish.
Price and value
Accessories start under $60, chairs cost a few hundred dollars and standing desks more. Open-box items are a cheaper way in, such as a cable organizer at $59 instead of $79, and orders of $90 or more ship free.
Shipping and returns
Refunds are available within 30 days of purchase for items in new condition and original packaging, but you pay return shipping, which adds up on a desk. Some reviewers report delivery delays.
Customer service
Reviewers say support responds quickly and handles warranty replacements well. Branch doesn't offer phone support and replies to few negative reviews.
Branch alternatives
3.4 out of 5
Organic mattresses, bedding, pillows and furniture.
No code right now
3.1 out of 5
Weighted blankets, eye masks and sleep products.
No code right now
4.5 out of 5
Hybrid stainless-and-nonstick cookware and knives.
Deal: Up to 30% off
What is Branch?
Branch makes ergonomic chairs, standing desks, storage and office furniture for homes and offices. Chairs cost about $250 to $500 and standing desks more.
Category: Home
Website: branchfurniture.com
