Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested ColourPop products yet, and the score is our estimate from that evidence. How we review.
4.0
out of 5
High evidence
Cheap, colorful makeup with a huge following, but no returns and patchy help with order problems.
Best for: Makeup fans who want trendy shades and collaborations at low prices.
What people like
- Trustpilot rating of 4.0 from more than 45,000 reviews
- Low prices and frequent sales
- Reviewers praise vibrant, long-lasting colors
What could be better
- No returns; only damaged items can be exchanged
- Reports of missing items and delays
- ColourPop doesn't reply to negative reviews
What ColourPop sells
Prices from colourpop.com; the store's price at checkout is the one that counts. Photos: ColourPop.
Is ColourPop legit?
Short answer: yes, ColourPop is a real store, and our score is 4.0 out of 5. The main caveat: no returns; only damaged items can be exchanged.
It sells eyeshadow, lip, cheek and face makeup and collaboration sets through its own website, colourpop.com. Public ratings: Trustpilot (colourpop.com) 4.0 (45,799). Returns: No returns. Damaged products can be exchanged for the same product within 14 days of delivery.
Our take: a legitimate brand worth considering.
Quality
ColourPop has one of the largest Trustpilot followings in beauty, about 45,800 reviews averaging 4.0. Reviewers praise the vibrant, long-lasting colors; complaints include unsealed or defective products and shades that didn't match the photos.
Price and value
Most products cost $7 to $14, and palettes and sets up to about $26. Low prices and frequent sales are the main reasons people buy here.
Shipping and returns
Shipping cost shows at checkout. ColourPop doesn't accept returns; damaged products can be exchanged for the same item within 14 days of delivery. Some reviewers report missing items and delays, especially internationally.
Customer service
ColourPop doesn't reply to negative Trustpilot reviews, and reviewers say order problems can be hard to resolve. Check your order as soon as it arrives.
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What is ColourPop?
ColourPop sells eyeshadow palettes and singles, lip glosses and liners, blush and face products, plus frequent collaborations. Most products cost $7 to $26.
Category: Beauty
Website: colourpop.com
