Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested ILIA products yet, and the score is our estimate from that evidence. How we review.
4.4
out of 5
Medium evidence
Clean makeup with gentle formulas and one of the most generous return policies in beauty.
Best for: Shoppers who want skin tints and Multi-Sticks and may need to try a shade.
What people like
- Trustpilot rating of 4.1 from about 225 reviews
- 60-day returns on gently used products, with a prepaid label
- Helpful shade-matching advice
What could be better
- Orders can sit unprocessed or lack tracking
- Slow email replies
- Sale items and partial sets can't be returned
What ILIA sells
Prices from iliabeauty.com; the store's price at checkout is the one that counts. Photos: ILIA.
Is ILIA legit?
Short answer: yes, ILIA is a real store, and our score is 4.4 out of 5. The main caveat: orders can sit unprocessed or lack tracking.
It sells skin tints, Multi-Sticks, mascara, lip, eye and face makeup and brushes through its own website, iliabeauty.com. Public ratings: Trustpilot (iliabeauty.com) 4.1 (225). Returns: Exchanges or full refunds on gently used products within 60 days, with a prepaid label on request and no restocking fee. Sale items and partial sets are excluded.
Our take: a legitimate brand worth considering.
Quality
ILIA averages 4.1 across about 225 Trustpilot reviews. Reviewers like the gentle, clean formulas; a few had skin reactions.
Price and value
Products cost about $25 to $60. Multi-Sticks were 30% off and sets cost less than separate products, such as a mascara duo at $32 instead of $46.
Shipping and returns
Orders ship from Ohio, process in one to three business days and arrive four to six days later. ILIA accepts exchanges or full refunds on gently used products within 60 days, with a prepaid label on request and no restocking fee.
Customer service
ILIA replies to most negative reviews, and reviewers praise kind, helpful shade advice. The complaints are delays and unanswered emails.
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What is ILIA?
ILIA makes makeup with skincare ingredients, including skin tints, Multi-Sticks, mascara, lip and eye products and brushes. Most products cost $25 to $60.
Category: Beauty
Website: iliabeauty.com
