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Kosas review

3.6 Review out of 5

Is Kosas worth it? What public reviews say about its quality, value, shipping and customer service.

kosas.com
Kosas

Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Kosas products yet, and the score is our estimate from that evidence. How we review.

3.6
out of 5

Low evidence

Popular clean makeup with free returns over $50, but its store gets complaints about service.

Best for: Shoppers who want Kosas concealer or blush and can buy at a retailer if needed.

What could be better

  • Trustpilot rating of 1.7, mostly about unanswered support
  • Disputes over cancellations, refunds and shipping charges
  • Some broken lids and leaking applicators

What Kosas sells

Prices from kosas.com; the store's price at checkout is the one that counts. Photos: Kosas.

Is Kosas legit?

Short answer: yes, Kosas is a real store, and our score is 3.6 out of 5. The main caveat: Trustpilot rating of 1.7, mostly about unanswered support.

It sells concealer, foundation, blush, lip products, brow and setting products through its own website, kosas.com. Independent reviews are still scarce, so judge it mainly on its policies. Returns: Refund or exchange on full-size products within 30 days of purchase; samples are final sale.

Our take: legitimate, but read the downsides below before you buy.

Quality

Kosas's 26 Trustpilot reviews average 1.7. Some reviewers like the shades and products; others report broken lids, leaking applicators and skin reactions.

Price and value

Products cost about $22 to $38, and sets less. Email sign-up takes 10% off a first order, and orders of $80 or more got a free Wet Stick when we checked.

Shipping and returns

US orders of $50 or more ship free with free returns, and orders process in two to three business days. Full-size products can be refunded or exchanged within 30 days; samples are final sale.

Customer service

The profile is unclaimed. Many reviewers say emails and chats went unanswered. Kosas is also sold at Sephora, which may be easier for returns.

Sources

  1. https://kosas.com/
  2. https://kosas.com/policies/shipping-policy
  3. https://kosas.com/policies/refund-policy
  4. https://www.trustpilot.com/review/kosas.com

Kosas alternatives

Rare Beauty

3.4 out of 5

Selena Gomez's makeup brand, known for Soft Pinch liquid blush.

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Glow Recipe

4.1 out of 5

Fruit-powered Korean-inspired skincare, known for Watermelon Glow.

Deal: 15% off

What is Kosas?

Kosas makes makeup with skincare ingredients, including concealer, foundation, blush, lip products, brow gel and setting powder. Most products cost $22 to $40.

Category: Beauty

Website: kosas.com

Shop at Kosas