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Lectric eBikes review

4.3 Review out of 5

Is Lectric eBikes worth it? What public reviews say about its quality, value, shipping and customer service.

lectricebikes.com
Lectric eBikes

Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Lectric eBikes products yet, and the score is our estimate from that evidence. How we review.

4.3
out of 5

High evidence

One of the best-reviewed budget e-bike brands, with sturdy bikes and fast, professional support.

Best for: Riders who want a folding or commuter e-bike at a low price.

What could be better

  • You pay return shipping after the bike ships
  • Long phone holds
  • Some battery and headlight complaints

What Lectric eBikes sells

Prices from lectricebikes.com; the store's price at checkout is the one that counts. Photos: Lectric eBikes.

Is Lectric eBikes legit?

Short answer: yes, Lectric eBikes is a real store, and our score is 4.3 out of 5. The main caveat: you pay return shipping after the bike ships.

It sells folding and commuter e-bikes, e-trikes, batteries and accessories through its own website, lectricebikes.com. Public ratings: Trustpilot (lectricebikes.com) 4.4 (5,731). Returns: Full refund if you cancel before the shipping email; after that you pay return shipping and the original shipping cost isn't refunded.

Our take: a legitimate brand worth considering.

Quality

Lectric averages 4.4 across about 5,700 Trustpilot reviews. Reviewers praise sturdy builds, a smooth ride and easy assembly; complaints include batteries draining faster than expected and dim headlights.

Price and value

E-bikes cost about $800 to $1,500, with several discounted, such as the XP Lite2 at $999 instead of $1,345. Reviewers often mention good value for the price.

Shipping and returns

Qualifying orders of $100 or more ship free to the continental US, usually in two to ten business days. You get a full refund if you cancel before the shipping email; after that you pay return shipping and the original shipping isn't refunded.

Customer service

Lectric replies to almost every negative review, usually within a day, and reviewers praise prompt help with parts. The common complaint is long phone holds.

Sources

  1. https://lectricebikes.com/
  2. https://lectricebikes.com/policies/shipping-policy
  3. https://lectricebikes.com/policies/refund-policy
  4. https://www.trustpilot.com/review/lectricebikes.com

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What is Lectric eBikes?

Lectric eBikes sells the XP folding e-bike, commuter and long-range models, the XP Trike and accessories, and calls itself America's best-selling e-bike brand. E-bikes cost about $1,000 to $1,800.

Category: Auto & Mobility

Website: lectricebikes.com

Shop at Lectric eBikes