Quality
Lectric averages 4.4 across about 5,700 Trustpilot reviews. Reviewers praise sturdy builds, a smooth ride and easy assembly; complaints include batteries draining faster than expected and dim headlights.
Price and value
E-bikes cost about $800 to $1,500, with several discounted, such as the XP Lite2 at $999 instead of $1,345. Reviewers often mention good value for the price.
Shipping and returns
Qualifying orders of $100 or more ship free to the continental US, usually in two to ten business days. You get a full refund if you cancel before the shipping email; after that you pay return shipping and the original shipping isn't refunded.
Customer service
Lectric replies to almost every negative review, usually within a day, and reviewers praise prompt help with parts. The common complaint is long phone holds.





