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Nisolo review

3.0 Review out of 5

Is Nisolo worth it? What public reviews say about its quality, value, shipping and customer service.

nisolo.com
Nisolo

Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Nisolo products yet, and the score is our estimate from that evidence. How we review.

3.0
out of 5

Low evidence

Ethically made leather shoes with deep sales, but reviews describe unresponsive support and a cancelled prepaid program.

Best for: Shoppers who want ethically made leather shoes at sale prices and accept the service risk.

What could be better

  • Trustpilot rating of 1.2 from about 90 reviews
  • Prepaid Five for Five program ended without refunds, per reviewers
  • Only 14 days to return

What Nisolo sells

Prices from nisolo.com; the store's price at checkout is the one that counts. Photos: Nisolo.

Is Nisolo legit?

Short answer: yes, Nisolo is a real store, and our score is 3.0 out of 5. The main caveat: Trustpilot rating of 1.2 from about 90 reviews.

It sells leather boots, sneakers, loafers and sandals through its own website, nisolo.com. Independent reviews are still scarce, so judge it mainly on its policies. Returns: Free returns or exchanges within 14 days of delivery for unworn, unaltered items. Final-sale items and original shipping aren't refundable.

Our take: legitimate, but buy with care.

Quality

Nisolo's 88 Trustpilot reviews average 1.2. A few reviewers like the comfort and style; most complaints are about service and orders.

Price and value

Shoes cost about $160 to $250 at full price, and a recent sale was up to 60% off, with some styles at $59 instead of $178. US orders of $150 or more ship free.

Shipping and returns

Orders ship in one to three business days. Returns or exchanges are free within 14 days of delivery for unworn items; final-sale items and original shipping aren't refundable.

Customer service

Nisolo doesn't reply to negative reviews. Reviewers say emails go unanswered for weeks and that its prepaid Five for Five program was paused and ended without refunds, so avoid prepaying.

Sources

  1. https://nisolo.com/
  2. https://nisolo.com/policies/shipping-policy
  3. https://nisolo.com/policies/refund-policy
  4. https://www.trustpilot.com/review/nisolo.com

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What is Nisolo?

Nisolo makes leather boots, sneakers, loafers and sandals for men and women, with a focus on fair wages in production. Most shoes cost $150 to $250 at full price.

Category: Fashion & Accessories

Website: nisolo.com

Shop at Nisolo