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Outerknown review

3.7 Review out of 5

Is Outerknown worth it? What public reviews say about its quality, value, shipping and customer service.

outerknown.com
Outerknown

Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Outerknown products yet, and the score is our estimate from that evidence. How we review.

3.7
out of 5

Low evidence

Sustainable surf-inspired clothing with good fabrics, but few store reviews and complaints about service.

Best for: Shoppers who want sustainable casual clothing and buy on sale.

What could be better

  • Reports of buttons falling off shirts
  • Sale returns carry a shipping fee
  • Few public reviews

What Outerknown sells

Prices from outerknown.com; the store's price at checkout is the one that counts. Photos: Outerknown.

Is Outerknown legit?

Short answer: yes, Outerknown is a real store, and our score is 3.7 out of 5. The main caveat: reports of buttons falling off shirts.

It sells shirts, tees, shorts, denim, sweaters and loungewear through its own website, outerknown.com. Independent reviews are still scarce, so judge it mainly on its policies. Returns: Returns or exchanges within 30 days of delivery, unworn with tags. Full-price US returns are free; sale items carry a return shipping fee. Final sale and Outerworn items can't be returned.

Our take: legitimate, but read the downsides below before you buy.

Quality

Outerknown has only 11 Trustpilot reviews, averaging 2.1. Reviewers compare the fabric favorably with established workwear brands; complaints include buttons falling off shirts.

Price and value

Tees cost about $35 to $40, and shirts and sweaters $88 to $168. Half of in-stock products were below their regular price, and Outerworn sells used pieces for less.

Shipping and returns

Orders of $125 or more ship free. Returns or exchanges are accepted within 30 days of delivery, unworn with tags; full-price US returns are free, sale returns carry a fee, and final-sale items can't be returned.

Customer service

The profile is unclaimed. Reviewers describe unresponsive support and trouble with returns.

Sources

  1. https://outerknown.com/
  2. https://outerknown.com/policies/refund-policy
  3. https://www.trustpilot.com/review/outerknown.com

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What is Outerknown?

Outerknown makes shirts, tees, shorts, denim, sweaters and loungewear from organic and recycled materials, including its Blanket Shirt, plus a used-clothing line called Outerworn. Most pieces cost $60 to $170.

Category: Fashion & Accessories

Website: outerknown.com

Shop at Outerknown