Quality
Pela averages 4.3 across about 3,000 Trustpilot reviews. Reviewers like the sturdy build, designs and compostable materials; some cases looked faded, fit poorly or arrived damaged.
Price and value
Cases cost $65 to $75, more than basic plastic cases. A free tote comes with purchases of $125 or more.
Shipping and returns
US shipping is free. Returns and exchanges go through Pela's returns portal under its happiness guarantee. Reviewers report slow shipping and, outside the US, customs charges.
Customer service
Reviewers often describe support as fast and friendly with replacements; some say emails went unanswered.





