Quality
Boll & Branch averages 4.6 across about 500 Trustpilot reviews, and the most common praise is how soft and comfortable the sheets and towels feel. The complaints are wear over time, such as pilling and tears, and a few reviewers found certain sheets stiff.
Price and value
Sheet sets cost about $250 to $380, and quilts and duvets more. Code ICON took 20% off Signature sheets and waffle blankets when we checked, and email sign-up gets 15% off a first order of $200 or more.
Shipping and returns
The site advertises free shipping. Return terms weren't stated on the policy pages we checked, so confirm them before you order, especially for washed bedding.
Customer service
Service is a strength: Boll & Branch replies to most negative reviews, and reviewers describe support as quick, respectful and willing to fix problems.







