Quality
Fiido averages 3.8 across about 5,800 Trustpilot reviews. Riders find the bikes comfortable and fast for commuting and good value; complaints are mostly about delays and parts.
Price and value
Scooters start around $550, and e-bikes run about $1,200 to $2,700, with several marked down, such as one at $1,399 instead of $1,499. Shipping is free.
Shipping and returns
E-bikes ship from US stock and arrive in about five to ten business days; e-scooters ship from China and take 60 to 80 business days. You can cancel for a full refund before shipping; after that you pay round-trip shipping to return.
Customer service
Fiido replies to almost every negative review, usually within a week, and reviewers praise quick replacement parts. Complaints include poor delay updates and slow refunds.
