Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested GOTRAX products yet, and the score is our estimate from that evidence. How we review.
4.1
out of 5
High evidence
Affordable scooters and e-bikes with fast shipping and easy assembly, though parts for older models are scarce.
Best for: Riders who want a budget scooter, hoverboard or e-bike.
What people like
- Trustpilot rating of 3.8 from about 2,700 reviews
- Fast shipping and simple assembly
- Big markdowns on many models
What could be better
- Replacement parts for older models are hard to find
- Some early mechanical failures
- Slow replies to some support emails
What GOTRAX sells
Prices from gotrax.com; the store's price at checkout is the one that counts. Photos: GOTRAX.
Is GOTRAX legit?
Short answer: yes, GOTRAX is a real store, and our score is 4.1 out of 5. The main caveat: replacement parts for older models are hard to find.
It sells electric scooters, e-bikes, hoverboards, kids' dirt bikes and parts through its own website, gotrax.com. Public ratings: Trustpilot (gotrax.com) 3.8 (2,730). Returns: 31-day returns, per the site. Request a return through the contact page, ship it within 30 days of approval, and the refund follows inspection.
Our take: a legitimate brand worth considering.
Quality
GOTRAX averages 3.8 across about 2,700 Trustpilot reviews. Reviewers say the products are easy to assemble and feel sturdy; some report flat tires or units that stopped working early.
Price and value
Scooters and e-bikes are often marked down, such as the G4 scooter at $439 instead of $549, and shipping is free.
Shipping and returns
Orders process in one to three business days and arrive three to five days later. Returns are accepted within 31 days: request one through the contact page, ship within 30 days of approval, and the refund follows inspection.
Customer service
GOTRAX replies to most negative reviews, usually within a month. Many reviewers find support helpful; others describe slow emails and trouble finding parts.
GOTRAX alternatives
3.8 out of 5
Car detailing chemicals, ceramic and graphene coatings, and tools.
Code: 25% off
4.4 out of 5
Electric bikes plus racks, lights, spare parts and riding gear.
No code right now
3.9 out of 5
Lightweight and folding e-bikes and electric scooters.
No code right now
What is GOTRAX?
GOTRAX sells affordable electric scooters, e-bikes, hoverboards and electric dirt bikes for kids, plus parts and accessories. Scooters and e-bikes mostly cost $300 to $800.
Category: Auto & Mobility
Website: gotrax.com
