Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Grove Collaborative products yet, and the score is our estimate from that evidence. How we review.
3.3
out of 5
High evidence
A convenient refill service for cleaning and household products, with many complaints about service and perks.
Best for: Households that want eco-minded cleaning refills on a schedule and will watch their subscription.
What people like
- Convenient refills with reminders before shipments
- VIP free shipping from $29
- About a fifth of products marked down
What could be better
- Trustpilot rating of 1.9 from about 4,000 reviews
- Reports of charges after cancellation
- Store credit only for unsatisfied returns
What Grove Collaborative sells
Prices from grove.co; the store's price at checkout is the one that counts. Photos: Grove Collaborative.
Is Grove Collaborative legit?
Short answer: yes, Grove Collaborative is a real store, and our score is 3.3 out of 5. The main caveat: Trustpilot rating of 1.9 from about 4,000 reviews.
It sells cleaning, personal care, baby, pet and wellness products through its own website, grove.co. Public ratings: Trustpilot (grove.co) 1.9 (3,980). Returns: Store credit within 30 days of purchase if you're not satisfied.
Our take: legitimate, but buy with care.
Quality
Grove's Trustpilot page has about 4,000 reviews averaging 1.9. Reviewers like the refill reminders and say orders usually arrive quickly and accurately; the complaints are about the business.
Price and value
Products cost from a few dollars to about $80 for bundles. VIP members get free shipping from $29 and other perks, but reviewers say discounts and gifts have shrunk and stock shortages are common.
Shipping and returns
Orders over $79 ship free; smaller orders pay $6.99. If you're not satisfied, Grove gives store credit within 30 days of purchase. Some reviewers object to a recent move to Amazon for shipping.
Customer service
Grove doesn't reply to negative reviews. Reviewers describe difficulty canceling, trouble reaching staff by phone and charges after cancellation.
Grove Collaborative alternatives
3.5 out of 5
Coffee kettles, grinders, brewers and drinkware.
No code right now
4.4 out of 5
Refillable cleaning products and tablets.
Deal: Up to 35% off
3.8 out of 5
Bidet attachments and bathroom accessories.
No code right now
What is Grove Collaborative?
Grove Collaborative sells cleaning supplies, personal care, baby, pet and wellness products from its own brand and others, with a VIP membership. Most items cost $5 to $30.
Category: Home
Website: grove.co
