Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Rad Power Bikes products yet, and the score is our estimate from that evidence. How we review.
3.0
out of 5
Medium evidence
A pioneering e-bike brand whose owners report parts shortages, early failures and limited warranty help.
Best for: Riders who can buy locally and service the bike themselves.
What people like
- Some owners report years of reliable use
- Free shipping on e-bikes
- Retail locations offer tune-ups
What could be better
- Trustpilot rating of 1.2 from about 200 reviews
- Replacement parts often out of stock
- Warranty claims denied or limited
What Rad Power Bikes sells
Prices from radpowerbikes.com; the store's price at checkout is the one that counts. Photos: Rad Power Bikes.
Is Rad Power Bikes legit?
Short answer: yes, Rad Power Bikes is a real store, and our score is 3.0 out of 5. The main caveat: Trustpilot rating of 1.2 from about 200 reviews.
It sells e-bikes, racks, bags, helmets and spare parts through its own website, radpowerbikes.com. Public ratings: Trustpilot (radpowerbikes.com) 1.2 (196). Check its return policy before you order.
Our take: legitimate, but buy with care.
Quality
Rad Power Bikes' 196 Trustpilot reviews average 1.2. Some owners say their bikes worked well for years; others report early electrical, display and tire failures that repairs didn't fix.
Price and value
E-bikes cost about $1,499 to $2,299. Tune-ups were 20% off at Rad retail locations when we checked.
Shipping and returns
E-bikes ship free. Return terms weren't stated on the pages we checked, so read them before you order.
Customer service
Rad doesn't reply to negative reviews. Reviewers say controllers, batteries and displays are often out of stock with no restock date and describe scripted support.
Rad Power Bikes alternatives
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What is Rad Power Bikes?
Rad Power Bikes makes utility, cargo, commuter and fat-tire e-bikes plus racks, bags, helmets and parts. E-bikes cost about $1,000 to $2,400.
Category: Auto & Mobility
Website: radpowerbikes.com
