Research-based review. This review was synthesized from public reviews listed under Sources. GoSavify has not tested Vital Proteins products yet, and the score is our estimate from that evidence. How we review.
3.2
out of 5
Medium evidence
A widely sold collagen brand whose online store gets complaints about quality changes and unresponsive support.
Best for: Collagen users who buy in stores rather than online.
What people like
- Some find the unflavored powder tasteless and easy to mix
- Free shipping over $50
- Subscriptions ship free
What could be better
- Trustpilot rating of 1.8 from about 120 reviews
- Reports of bad smell, clumping and partly filled tubs
- Some returns carry a restocking fee
What Vital Proteins sells
Prices from vitalproteins.com; the store's price at checkout is the one that counts. Photos: Vital Proteins.
Is Vital Proteins legit?
Short answer: yes, Vital Proteins is a real store, and our score is 3.2 out of 5. The main caveat: Trustpilot rating of 1.8 from about 120 reviews.
It sells collagen peptides, creamer, capsules, gummies and drinks through its own website, vitalproteins.com. Public ratings: Trustpilot (vitalproteins.com) 1.8 (120). Returns: Notify Vital Proteins of problems within 30 days of receipt; some returns carry a restocking fee.
Our take: legitimate, but buy with care.
Quality
Vital Proteins' 120 Trustpilot reviews average 1.8. Some say the unflavored powder is odorless and tasteless; others report a bad smell, clumping and declining quality. GoSavify reviews the buying experience, not health effects.
Price and value
Products cost about $10 to $45. Orders over $50 ship free, and subscriptions always ship free. Supermarkets and Costco sell many of the same products.
Shipping and returns
Notify Vital Proteins of problems within 30 days of receipt; some returns carry a restocking fee. Reviewers report delayed orders.
Customer service
The profile is unclaimed. Reviewers describe unresponsive support and subscriptions that are hard to cancel.
Vital Proteins alternatives
3.4 out of 5
Mushroom coffee, creamers, elixirs and protein.
Deal: 30% off
4.5 out of 5
Pre-workout, protein, energy drinks and hydration with candy-brand flavors.
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3.6 out of 5
Electrolyte drink mixes, including sugar-free and energy versions.
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What is Vital Proteins?
Vital Proteins makes collagen peptides in plain and flavored powders, collagen creamer, capsules, gummies and sparkling water. Most products cost $27 to $50.
Category: Health & Wellness
Website: vitalproteins.com
